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Goals and sign-ups

Count the sign-ups, not just the readers.

A post with lots of readers isn’t always the one that grows your list. Goals count the things that matter to you, such as sign-ups, enquiries and sales, and show which posts and sources bring them in.

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The Goals and Sign-Ups card: Newsletter sign-up 186 times, 3.1% conversion, 177 visitors, then Amazon click, Form: contact and Download checklist

What you get

  • Every form counted from day one, with nothing to set up
  • Any button, link or form as a goal with one attribute
  • Goals from your own code with readercount("Goal name")
  • Goals with no code at all using triggers
  • Completions, conversion and visitors for each goal
  • Which sources and pages bring them in
  • No tag manager, no extra script, no cookies

Four ways to count a goal

WayBest forWhat you do
Forms, automaticallyContact and sign-up forms on your own pagesNothing. Each form sent counts as Form: and its name.
An attributeButtons, links and forms you can editAdd data-rc-goal="Newsletter sign-up"
Your own codeCheckouts, booking tools, appsCall readercount("Purchase")
A triggerWhen you can’t change the codeSet it up in Settings › Triggers
<form action="/subscribe" data-rc-goal="Newsletter sign-up">
  …
</form>
<a href="/book/" data-rc-goal="Booked a call">Book a call</a>

Use the same name in more than one place and they add up to one goal, so a sign-up box in your sidebar and another at the end of each post can both be “Newsletter sign-up”. If your website already sends Plausible custom events, they’re counted as goals with the same names.

The step-by-step goals guide shows where to add each one on WordPress, Ghost and other website builders, how to count a thank-you page, and how to check it works.

Reading the Goals card

The Goals and Sign-Ups card has three tabs.

TabWhat it shows
GoalsEach goal with its completions (how many times it happened), conversion (the share of your visitors who did it) and visitors (how many different visitors did it). Triggers have a Trigger tag.
By SourceWhere the visitors who completed a goal came from.
By PageThe pages goals happened on.
The By Source tab: visitors who completed a goal came from Google 69, Newsletter 51, Direct 46 and Reddit 23
The By Source tab, from the live demo.

One visitor who signs up twice in a day counts as two completions and one visitor.

Ways to use goals

  • Find your best sign-up posts. The By Page tab shows which posts turn readers into subscribers. Give those posts a better sign-up box.
  • Compare sources fairly. Click a source on your stats page and the Goals card filters to it. Google may send more readers, while your newsletter or Reddit may send more who sign up.
  • Check a change worked. Moved your sign-up box or shortened a form? Compare conversion before and after.
  • See AI readers convert. Filter by ChatGPT or Perplexity from the Found by AI card and look at the Goals card.

Forms people give up on

When a reader starts filling in a form, ReaderCount notes the form’s name, never what they type. The Form Drop-Off tab on the Reader Engagement & Page Speed card shows how many people started each form and how many sent it.

The Form Drop-Off tab, showing for each form how many readers started it and how many sent it

A form that at least 10 people started and fewer than 30% sent gets a Many give up label. That’s usually a sign of too many fields, a confusing step or something broken on phones.

The fine detail

NamesUp to 80 characters. “Newsletter sign-up” and “newsletter signup” are two different goals, so keep names the same.
PrivacyReaderCount counts that a goal happened, never who did it or what they typed. Never put personal details, such as an email address, in a goal name.
Public stats pageGoals show on your public stats page if you share one, but only goals completed by 3 or more visitors on a day.
Your own visitsLeft out if you’ve told ReaderCount to ignore your browser, so test in a private window.
PlansIncluded on every plan and in the 30-day trial. See plans and prices.

Questions

Do goals need a tag manager or cookies?

No. Goals use the same small ReaderCount script you already have. There’s nothing else to load and still no cookies.

Can I see who completed a goal?

No. You see how many, from where and on which pages, never who.

My sign-up form is from another service. Can I count it?

Yes. If it sends people to a thank-you page on your website, count that page as a goal, with a line of code or a trigger. The goals guide shows how.

Will my past visits show for a new goal?

Goals added to your pages count from then on. Triggers are worked out from the visits ReaderCount already counted, so a new trigger shows its past straight away.

I use Plausible events. Do I need to change them?

No. Plausible custom events are counted as goals with the same names.

Still have a question? Get in touch and we’ll help.

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